Privacy Policy

We collect personal information you provide directly to us when you purchase our products, register for, use or attend our services, or fill out our surveys.  Unless the information collected or compiled is sensitive in nature, we assume your consent for all purposes set out in this policy.

At no time will we share your personal information with any third party without your consent. Only our employees, trades, and contractors will have unrestricted access.

We have in place measures to keep personal information we collect secure, which may include:

  • Limiting the number of people who view or process personal information
  • Locking and restricting access to paper files
  • Using appropriate methods to secure electronic files, including computer passwords, firewalls and encryption.

Once we no longer require your personal information for purposes you have consented to, we securely dispose of it.

If you allow us into your home for a quote or to perform a service, as well as use any of our digital properties, we and our third party service providers may use cameras, microphones, cookies and other technologies such as JavaScript, Adobe Flash, web beacons and pixels to better understand your requirements, behaviour and interaction with our company, services and with communications sent to you (such as open and click activity) and to improve your user experience and recognize you and/or your device, to make sure our ads and dynamic content are served correctly and to improve the performance of our digital properties.

For example, a cookie may recall a set of preferences you have set and record items for which you have registered. Storing cookies on your browser allows us to give you customized experiences. We may use third party service providers in order to gather such data on user behaviour and to provide us with other data collection, reporting, and ad response measurement. For site analytics we use Google Analytics. You may opt-out of data analytics services provided by Google at the Google Analytics opt-out page.

If you wish, you may disable cookies in your browser or delete them. While we do not require the use of cookies, some functionality may be disabled and your web surfing experience will be degraded.

If you have any privacy questions or concerns please email [email protected].

This Privacy Policy is effective as of September 28, 2019.

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